Privacy Policy

1. Privacy at a Glance

General Information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. For detailed information on the subject of data protection, please refer to our Privacy Policy listed below this text.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the "Notice on the Responsible Party" section of this Privacy Policy.

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This may be, for example, data you enter in a contact form or provide when placing an order.

Other data is collected automatically or with your consent by our IT systems when you visit the website. This is mainly technical data (e.g. internet browser, operating system, or time of the page visit). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior. Insofar as contracts can be concluded or initiated via the website, the transmitted data is also processed for contract offers, orders, or other requests for services.

What rights do you have regarding your data?

You have the right at any time to receive information free of charge about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You are welcome to contact us at any time regarding this and any further questions on the subject of data protection.

2. Hosting

We host the content of our website with Shopify.

The provider is Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland (hereinafter "Shopify"). Shopify is our contractual partner for operating the online shop in the EU.

When you visit our website and place an order in our shop, Shopify collects and processes various personal data, including technical access data as well as – in the case of an order – your order and customer data. All data collected on our website is processed on Shopify's servers. Shopify stores personal data of customers from Europe at rest by default within the European Economic Area (EEA), the United Kingdom, and/or Switzerland.

As part of Shopify's services, data may also be transferred for further processing on our behalf to Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada, as well as to companies affiliated with Shopify in the USA. There is an adequacy decision by the European Commission for the transfer to Canada. For transfers to the USA, Shopify relies on the EU Commission's Standard Contractual Clauses (SCC); in addition, the infrastructure used by Shopify (including Google Cloud Platform) is certified under the EU-US Data Privacy Framework (DPF).

The use of Shopify is based on Art. 6 (1) (f) GDPR. We have a legitimate interest in the most reliable possible presentation and secure operation of our online shop. Insofar as corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR and Section 25 (1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be withdrawn at any time.

Further information on data protection at Shopify can be found at: https://www.shopify.com/legal/privacy and https://www.shopify.de/legal/datenschutz.

Order Processing

We have concluded a data processing agreement (Data Processing Addendum) with Shopify. This is a contract required under data protection law that ensures that Shopify processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

3. General Information and Mandatory Disclosures

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this Privacy Policy.

When you use this website, various personal data is collected. Personal data is data that can be used to personally identify you. This Privacy Policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We would like to point out that data transmission over the internet (e.g. when communicating by email) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.

Notice on the Responsible Party

The party responsible for data processing on this website is:

Nejla Reif
Eppendorfer Baum 32
20249 Hamburg

Phone: +49 (0) 40 474030
Email: shop@pyjama-royal.de

The responsible party is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data (e.g. names, email addresses, etc.).

Storage Period

Unless a more specific storage period is stated within this Privacy Policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, deletion will take place once these reasons no longer apply.

General Information on the Legal Bases for Data Processing on This Website

If you have consented to data processing, we process your personal data on the basis of Art. 6 (1) (a) GDPR or Art. 9 (2) (a) GDPR, insofar as special categories of data pursuant to Art. 9 (1) GDPR are processed. In the case of express consent to the transfer of personal data to third countries, data processing also takes place on the basis of Art. 49 (1) (a) GDPR. If you have consented to the storage of cookies or to access to information on your terminal device (e.g. via device fingerprinting), data processing additionally takes place on the basis of Section 25 (1) TDDDG. Consent can be withdrawn at any time. If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6 (1) (b) GDPR. Furthermore, we process your data if this is necessary to fulfill a legal obligation, on the basis of Art. 6 (1) (c) GDPR. Data processing may also take place on the basis of our legitimate interest pursuant to Art. 6 (1) (f) GDPR. Information about the relevant legal basis in each individual case is provided in the following paragraphs of this Privacy Policy.

Recipients of Personal Data

In the course of our business activities, we work with various external parties. This sometimes requires the transfer of personal data to these external parties. We only share personal data with external parties if this is necessary for the performance of a contract, if we are legally obliged to do so (e.g. disclosure of data to tax authorities), if we have a legitimate interest in the disclosure pursuant to Art. 6 (1) (f) GDPR, or if another legal basis permits the data disclosure. When using processors, we only share our customers' personal data on the basis of a valid data processing agreement. In the case of joint processing, an agreement on joint processing is concluded.

Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can withdraw any consent you have already given at any time. The lawfulness of the data processing carried out until the withdrawal remains unaffected by the withdrawal.

Right to Object to the Collection of Data in Special Cases and to Direct Marketing (Art. 21 GDPR)

IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 (1) (E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME, FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA, UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 (1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21 (2) GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, place of work, or place of the alleged violation. The right to lodge a complaint exists without prejudice to any other administrative or judicial remedy.

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done insofar as it is technically feasible.

Access, Correction, and Deletion

Within the scope of applicable statutory provisions, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of the data processing, and, if applicable, a right to correction or deletion of this data. You are welcome to contact us at any time regarding this and any further questions on the subject of personal data.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. You may contact us at any time for this purpose. The right to restriction of processing exists in the following cases:

If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.

If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.

If we no longer need your personal data, but you need it to assert, exercise, or defend legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.

If you have objected pursuant to Art. 21 (1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data – with the exception of its storage – may only be processed with your consent or for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a member state.

SSL and TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the browser's address bar changes from "http://" to "https://" and by the lock symbol in your browser bar. If SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

Objection to Promotional Emails

We hereby object to the use of contact data published as part of the legal notice obligation for the purpose of sending unsolicited advertising and information materials. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited advertising information being sent, for example via spam emails.

4. Data Collection on This Website

Cookies

Our websites use so-called "cookies." Cookies are small data packages and do not cause any damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser.

Cookies may originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g. cookies for processing payment services).

Cookies have various functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies may be used to evaluate user behavior or for advertising purposes.

Cookies that are required to carry out the electronic communication process, to provide certain functions you desire (e.g. for the shopping cart function), or to optimize the website (e.g. cookies to measure the web audience) (necessary cookies) are stored on the basis of Art. 6 (1) (f) GDPR, unless another legal basis is stated. The website operator has a legitimate interest in the storage of necessary cookies for the technically error-free and optimized provision of its services. Insofar as consent has been requested for the storage of cookies and comparable recognition technologies, processing takes place exclusively on the basis of this consent (Art. 6 (1) (a) GDPR and Section 25 (1) TDDDG); consent can be withdrawn at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies on a case-by-case basis, exclude the acceptance of cookies for certain cases or in general, and enable the automatic deletion of cookies when closing the browser. If you disable cookies, the functionality of this website may be limited.

Consent / Cookie Banner

On this website, we obtain and document your consent to the storage of non-necessary cookies or the use of technologies requiring consent via a consent banner. Via the banner, you can give, decline, and at any time withdraw or adjust your consent for the future. The legal basis for processing the consent data is Art. 6 (1) (c) GDPR.

Server Log Files

The provider of the pages (Shopify) automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are: browser type and version, operating system used, referrer URL, host name of the accessing computer, time of the server request, and IP address.

This data is not merged with other data sources. This data is collected on the basis of Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – the server log files must be recorded for this purpose.

Inquiry by Email, Phone, or Fax

If you contact us by email, phone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. We do not pass on this data without your consent.

This data is processed on the basis of Art. 6 (1) (b) GDPR, insofar as your inquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Art. 6 (1) (f) GDPR) or on your consent (Art. 6 (1) (a) GDPR), insofar as this has been requested; consent can be withdrawn at any time.

The data you send us via contact inquiries remains with us until you ask us to delete it, withdraw your consent to storage, or the purpose for storing the data no longer applies (e.g. after your request has been fully processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

Customer Account / Registration on This Website

You can register in our shop in order to create a customer account and use additional functions. We only use the data entered for this purpose in order to use the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will refuse the registration.

The data entered during registration is processed for the purpose of carrying out the usage relationship established by the registration and, if applicable, for the initiation of further contracts (Art. 6 (1) (b) GDPR). The data collected during registration is stored by us for as long as you are registered in our shop, and is then deleted. Statutory retention periods remain unaffected.

5. eCommerce and Payment Providers

Processing of Customer and Contract Data

We collect, process, and use personal customer and contract data for the establishment, content, and modification of our contractual relationships. We only collect, process, and use personal data about the use of this website (usage data) to the extent necessary to enable the user to use the service or to bill for it. The legal basis for this is Art. 6 (1) (b) GDPR.

The customer data collected is deleted after the order has been completed or the business relationship has ended and any applicable statutory retention periods have expired. Statutory retention periods remain unaffected.

Data Transfer When Concluding Contracts for Online Shops, Merchants, and Shipping of Goods

When you order goods from us, we pass on your personal data to the transport company commissioned with the delivery as well as to the payment service provider commissioned with processing the payment. Only the data that the respective service provider needs to fulfill its task is disclosed. The legal basis for this is Art. 6 (1) (b) GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures. If you have given corresponding consent pursuant to Art. 6 (1) (a) GDPR, we will pass on your email address to the transport company commissioned with the delivery so that it can inform you by email about the shipping status of your order; you can withdraw your consent at any time.

Payment Services

We integrate payment services from third-party companies on our website. When you make a purchase from us, your payment data (e.g. name, payment amount, bank details, credit card number) is processed by the payment service provider for the purpose of processing the payment. The respective providers' contractual and data protection provisions apply to these transactions. The use of payment service providers is based on Art. 6 (1) (b) GDPR (contract processing) as well as in the interest of the smoothest, most convenient, and most secure payment process possible (Art. 6 (1) (f) GDPR). Insofar as your consent is requested for certain actions, Art. 6 (1) (a) GDPR is the legal basis for data processing; consent can be withdrawn at any time for the future.

We use the following payment services / payment service providers as part of this website:

Shopify Payments

The provider is Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland. If you choose a payment method offered via Shopify Payments, payment processing is carried out via the technical service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to whom we pass on the information you provided during the ordering process, along with information about your order (name, address, account number if applicable, credit card number if applicable, invoice amount, currency, and transaction number) in accordance with Art. 6 (1) (b) GDPR. Your data is disclosed exclusively for the purpose of payment processing. Please refer to the privacy policies of Shopify (https://www.shopify.com/legal/privacy) and Stripe (https://stripe.com/de/privacy) for details.

PayPal

The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). Please refer to PayPal's privacy policy for details: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.